Kenmore Washer Error Code dE: Meaning and Fix
Also shown as: dE1, dE2
Reading the washer display
On a washer the code appears on the digital display or as a pattern of flashing cycle lights. Note it exactly, including any dashes or sub-codes, then unplug the washer for five minutes and run a short drain cycle to see whether it returns. Check the model-number prefix first: the same Kenmore code can mean different things depending on the manufacturer.
Kenmore is a private label, and the factory that built your unit decides which fault codes it shows. The first digits of a Kenmore model number (110, 417, 665, 795, 796 and so on) tell you whether Whirlpool, LG, Electrolux or Frigidaire made it. Check the model label on your unit before using any chart.
What causes dE
- A door latch or lock assembly that is worn, broken or not engaging
- Wiring or connector damage between the latch and the control board
- A door switch or strike that is misaligned or has failed
- Clothes caught in the door boot
How to fix it
- Open and firmly close the door, checking that nothing (towel, rack, detergent box, clothing) is keeping it from latching.
- Look at the latch hook, strike and door seal for cracks, bent metal or detergent build-up and clean or straighten as needed.
- Check the boot lip for trapped fabric.
- Switch the power off and inspect the latch connector and harness for loose pins or burn marks.
- Test the door switch or lock for continuity with a multimeter while operating the latch by hand.
- Replace the latch or switch assembly if it fails, then run a short cycle to confirm the door locks and the code clears.
Parts you may need
| Part | Part no. | Buy |
|---|---|---|
| Washer Lid Lock Assembly | W11307244 | Find part |
Part numbers are OEM references; confirm fit by your model number before ordering. Some links are affiliate links; we may earn a commission at no extra cost to you.
Questions
What does error dE mean on a Kenmore washer?
The door did not latch or the lock is not detected. Kenmore sells units built by several manufacturers, so the code table that applies depends on who made your model; use the model number to confirm.
Can I keep using my washer while dE is showing?
No. The machine will refuse to run, and forcing a door interlock is unsafe.
How do I clear dE, and can I fix it myself?
Cancel the program, switch the appliance off and leave it unplugged (or the breaker off) for about five minutes, then restart. The code only stays cleared if the underlying problem is fixed, so work through the steps above. This one is usually a do-it-yourself job with basic tools.
Other Kenmore washer codes
Sources
Part numbers are OEM references; confirm fit by your model number before ordering. Meanings compiled from manufacturer and parts-retailer documentation; see sources below. Unplug the appliance before opening it.
Applies to models including Kenmore Elite HE3 / HE4 (LG-built 796.4 series), Kenmore 110 series (Whirlpool-built), Kenmore Elite 417 series (Electrolux/Frigidaire-built).