Kenmore Washer Error Code UE: Meaning and Fix
Also shown as: uE
Reading the washer display
On a washer the code appears on the digital display or as a pattern of flashing cycle lights. Note it exactly, including any dashes or sub-codes, then unplug the washer for five minutes and run a short drain cycle to see whether it returns. Check the model-number prefix first: the same Kenmore code can mean different things depending on the manufacturer.
Kenmore is a private label, and the factory that built your unit decides which fault codes it shows. The first digits of a Kenmore model number (110, 417, 665, 795, 796 and so on) tell you whether Whirlpool, LG, Electrolux or Frigidaire made it. Check the model label on your unit before using any chart.
What causes UE
- A small or lopsided load (a single heavy item, bedding wrapped around the drum)
- The machine is not level, or the transit bolts are still installed
- Washing a single bulky item
- Worn shock absorbers, suspension springs or drum bearings
How to fix it
- Pause the cycle, open the door and spread the laundry evenly; add a couple of similar items if the load is tiny.
- Check all four feet with a spirit level and adjust until the machine does not rock.
- Add a few towels to balance the load.
- Confirm the shipping bolts have been removed on a new or relocated machine.
- With power off, press down on the drum edge; if it does not spring back evenly, inspect the dampers and suspension.
- Replace worn shocks or springs, then run a spin-only cycle to confirm the code stays away.
Parts you may need
| Part | Part no. | Buy |
|---|---|---|
| Washer Suspension Rod Kit | W10780048 | Find part |
Part numbers are OEM references; confirm fit by your model number before ordering. Some links are affiliate links; we may earn a commission at no extra cost to you.
Questions
What does error UE mean on a Kenmore washer?
The washer cannot balance the load for spin. Kenmore sells units built by several manufacturers, so the code table that applies depends on who made your model; use the model number to confirm.
Can I keep using my washer while UE is showing?
You can usually rerun after rebalancing the load, but ignore it repeatedly and the suspension and bearings will wear out.
How do I clear UE, and can I fix it myself?
Cancel the program, switch the appliance off and leave it unplugged (or the breaker off) for about five minutes, then restart. The code only stays cleared if the underlying problem is fixed, so work through the steps above. This one is usually a do-it-yourself job with basic tools.
Other Kenmore washer codes
Sources
Part numbers are OEM references; confirm fit by your model number before ordering. Meanings compiled from manufacturer and parts-retailer documentation; see sources below. Unplug the appliance before opening it.
Applies to models including Kenmore Elite HE3 / HE4 (LG-built 796.4 series), Kenmore 110 series (Whirlpool-built), Kenmore Elite 417 series (Electrolux/Frigidaire-built).