Home Fault Codes

Samsung Washer Error Code 9C7: Meaning and Fix

9C7
How 9C7 appears on a Samsung washer display.
Samsung Washer Main Control Board Assembly (part DC92-01621D), shown as the reference photo for code 9C7
Product photo via AppliancePartsPros.com (Samsung OEM part)

Also shown as: 9C6, 9C8

Reading the washer display

On a washer the code appears on the digital display or as a pattern of flashing cycle lights. Note it exactly, including any dashes or sub-codes, then unplug the washer for five minutes and run a short drain cycle to see whether it returns. Samsung codes combine a digit with a letter, and some alternate with the cycle time.

Samsung displays numeric-plus-letter codes such as 4C, 5E or 21E, and many models run a Smart Care self-check through the app. Washers and dryers often use letter pairs, refrigerators use number plus E. The codes apply to model numbers such as DW80R5061US, DW80K7050US and DV45T6000EW; check the label on your unit to confirm yours.

What causes 9C7

How to fix it

  1. Unplug for 3 minutes.
  2. Check the power cord.
  3. Retry.
  4. Call service.

Parts you may need

PartPart no.Buy
Washer Main Control Board AssemblyDC92-01621DFind part

Part numbers are OEM references; confirm fit by your model number before ordering. Some links are affiliate links; we may earn a commission at no extra cost to you.

Questions

Is 9C7 serious?

Possibly, since it concerns the drive electronics.

Can I reset it?

Try a power reset first.

What is the cause?

Electrical.

Other Samsung washer codes

Samsung Washer Water Inlet Valve (part DC62-30314K), shown as the reference photo for code 4C4CWater supply error (washer not filling)Samsung Washer Water Inlet Valve (part DC62-30314K), shown as the reference photo for code 4C24C2Hot and cold hoses swappedSamsung Washer Water Level Pressure Switch (part DC96-01703C), shown as the reference photo for code LCLCLeakage or water level errorSamsung Washer Drain Pump (part DC31-00054D), shown as the reference photo for code 5C5CDrain error (no drain)Samsung Washer Water Level Pressure Switch (part DC96-01703C), shown as the reference photo for code OEOEOverflow errorSamsung Washer Main Control Board Assembly (part DC92-01621D), shown as the reference photo for code bE2bE2Jammed button error

Sources

Part numbers are OEM references; confirm fit by your model number before ordering. Meanings compiled from manufacturer and parts-retailer documentation; see sources below. Unplug the appliance before opening it.

Applies to models including WF45T6000AW, WF45R6100AW, WF42H5000AW, WA50R5200AW, WA45T3200AW, WF50K7500AV.